Privacy Policy

Effective date: 13 October 2026

1. Who we are
   Chant Electrical Pty Ltd provides electrical services in Sydney, the Central Coast and Newcastle. This policy explains how we handle personal information collected through our website and enquiries.

2. Information we collect
   We may collect your name, email address, phone number, suburb or postcode, requested service, message details and other information you choose to provide. We may also receive basic technical and website usage information through our website platform.

3. How we use information
   We use personal information to respond to enquiries, prepare quotes, arrange and provide services, manage customer relationships, improve our website and meet legal or regulatory obligations.

4. Sharing information
   We may share information with service providers that help us operate our website, communications, scheduling, payments or business systems. We do not sell personal information. Information may also be disclosed where required or authorised by law.

5. Storage and security
   We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. No online system is completely secure, and information may be stored or processed by service providers in Australia or overseas.

6. Cookies and analytics
   Our website platform may use cookies or similar technologies for essential functions, security, performance and analytics. Browser settings can be used to manage cookies, although some website features may be affected.

7. Access and correction
   You may ask to access or correct personal information we hold about you, subject to applicable law.

8. Contact and complaints
   For privacy questions, access or correction requests, or complaints, contact admin@chantelectrical.com.au or 0478 297 744. We will review and respond within a reasonable period.

9. Changes to this policy
   We may update this policy when our practices or legal obligations change. The current version will be posted on this page.